![]() ![]() ![]() You must connect to the VPN in order for your computer to see the host machine on the network. First, please verify that you have an Internet connection and that you are properly connected to Pulse Secure or Direct Access. This error message occurs if your computer cannot reach the office (host) computer.Troubleshooting I receive the following error message: "Remote Desktop can't find the computer " If you are off-campus, please remember to disconnect from the Pulse Secure client as well.Click OK – This will disconnect you from your remote connection with your host computer.Click the X found at the top center of your screen.Also, no one will be able to see the work you are doing while remotely connected to the machine.Įnding your Remote Desktop Session While you have established a remote connection into your computer, the computer will stay locked, disabling anyone else from accessing your machine. The Remote Desktop will open and you will see your Host computer. For User name, enter replacing uniqname with your uniqname.Note: If you are using a non-university owned computer, you will need to.In the Windows Security box type your uniqname and current password.( Note: If you are on campus, you do not need to type the. In the Computer field, type the that we found previously. ![]() Type Remote Desktop Connection into the search bar, then press Enter.Click the Start button found in the taskbar at the bottom of your screen.If you are at home and you plan to remote into your office computer, you will need to launch Pulse Secure and connect onto the university's Virtual Private Network (VPN) or have Direct Access set up. Setting Up the Second Computer (Client) for Remote Desktop Make sure that you lock the machine by pressing CTRL+ALT+DELETE on your keyboard at the same time and then selecting "Lock Computer." You can also log off of your computer, but remember to keep it turned on. Please remember to leave your computer on when you leave. Under Remote Desktop toggle-on the switch next to Remote Desktop.Click Remote Desktop settings, found below in the list of results.Click the Start Menu found in the bottom-center or lower-left corner of your screen.Under Remote Desktop toggle-on the switch under Enable Remote Desktop.Click Remote Desktop, found on the left.Check the box next to Allow connections from computers running any version of Remote Desktop (less secure).Click the Remote tab at the top of the window.Click Remote Settings, found on the left.These steps must first be completed in order to prepare your computer for a Remote Desktop connection. Setting Up the Office Computer (Host) for Remote Desktop Right-Click the Start Menu found in the bottom center or lower-left corner of your screen.The Full Computer Name is located under the subheading of Device Specifications.Right-Click the Start Menu found in the lower-left corner of your screen.You should write this name down, as you will need it later when using Remote Desktop.The Full Computer Name is located under the subheading of Computer Name, Domain, and Workgroup Settings.Click System Properties (this is located on the top bar of the Computer window).Click the Start icon found in the lower-left corner of your screen or press the Windows key on your keyboard.Setting Up the Second Computer (Client) for Remote Desktopįinding the Computer Name on the Office Computer (Host) Windows 8.Setting Up the Office Computer (Host) for Remote Desktop.Finding the Computer Name on the Office Computer (Host).Leaving your computer logged in while you are not present means that others may access your personal files and is a potential security risk. When leaving your office, please make sure to always lock your computer or log out before you leave. When connecting from home: Use the UM-Flint VPN or Direct Access to connect to the UM-Flint Network.You must be connected to the Internet on both computers.You must leave your office computer powered on to be able to access it remotely.To use Remote Desktop, the following must be fulfilled: This feature is only supported on university-owned machines running either Windows 8 ,10, or 11. This article is intended for the benefit of faculty and staff who would like to connect to their university-owned, Windows computers from home by using the Remote Desktop feature. ![]()
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